Terms And Conditions 2018-02-05T17:27:23+00:00

Terms And Conditions



Once payment is received delivery will be made within 14 – 28 days depending on size of order and complexity.



We can accept bank transfer or by cheque made payable to The Cloak and Bottle Company.



The sale of personalised napkins cannot be cancelled once an order has been processed. It is the clients responsibility to check all details are correct at the time of placing the order.

Refunds will only be offered if the goods have been damaged in transit or are faulty in any way. If returning items postage will not be covered.


Production of your order

Once proof or napkin artwork is approved by the client then the delivery time will be 14-28 days.